Digital self-service utilization rate
Efficiency & Value
How this indicator is defined
Methodology version v1.0
Proportion of eligible patients (percentage)
The percentage of eligible patients (the denominator) who have at least one Digital self-service use record within the 2-year window. Each patient is counted once.
Data inputs
- Digital self-service use
How patients are attributed— Attribution rule and risk adjustment.
- Risk-adjustment modelField 11 — Risk-adjustment model
- None
How comparison works— Peer group, reliability threshold, peer comparator.
- Reliability thresholdField 13 — Reliability threshold
- 30